Bay Area Orthobiologics ("BAO," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website and candidacy form, how we use it, how we protect it, and the rights you have — including specific rights for California residents. By using this site or submitting our candidacy form, you agree to the practices described here.
The short version: We collect only what we need to evaluate your candidacy and respond to you. We do not sell or share your personal information. You can ask us to access, correct, or delete your information at any time.
Information we collect
When you submit our candidacy form or contact us, we may collect:
- Contact information — your name, email address, phone number, and general location.
- Health-related information you choose to share — the condition, symptoms, injury, imaging, or treatment history you provide so we can evaluate whether one of our procedures may be appropriate for you.
- Technical information — basic, non-identifying data your browser sends automatically (such as device and browser type) and essential cookies required for the site and embedded form to function.
We collect this information directly from you. We do not run advertising or social-media tracking pixels on this page.
How we use your information
- To review your candidacy submission and determine whether our care may be appropriate for you.
- To contact you, schedule a consultation, and respond to your questions.
- To provide and improve our services and this website.
- To comply with applicable legal, regulatory, and professional obligations.
We use your information only for the purposes for which you provided it. We will not use the health information you share for marketing without your separate, explicit permission.
We do not sell or share your personal information for money or for cross-context behavioral advertising, as those terms are defined under California law.
How we protect your information
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information you share with us. Information you submit is stored in our secured systems, and access is limited to personnel who need it to respond to you. No method of transmission or storage is completely secure, but we take your privacy seriously and handle your information with care.
Please note: the candidacy form is an initial screening tool and is not a substitute for a formal medical record or a patient portal. Once you become a patient, your protected health information is handled in accordance with applicable healthcare privacy laws.
How we share information
We share information only as needed to operate, and never to sell it. Limited sharing may occur with:
- Service providers who help us run our practice and website (for example, our form provider and scheduling and customer-management systems) under agreements that require them to protect your information and use it only for our purposes.
- Legal and regulatory authorities when required by law, subpoena, or to protect rights and safety.
Your California privacy rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you the following rights:
Right to know
Request the categories and specific pieces of personal information we have collected about you.
Right to delete
Request that we delete personal information we collected from you, subject to legal exceptions.
Right to correct
Request that we correct inaccurate personal information we maintain about you.
Right to opt out
Opt out of any sale or sharing of your personal information. (We do not sell or share it.)
Right to limit
Limit our use of sensitive personal information to what is necessary to provide our services.
Right to non-discrimination
Exercise these rights without receiving different or lesser service from us.
To exercise any of these rights, contact us using the details below. We will verify your request — typically by confirming information already associated with your submission — and respond within the timeframes required by law. You may also designate an authorized agent to make a request on your behalf.
Data retention
We keep your information only as long as needed for the purposes described in this policy, to provide our services, and to meet legal and professional obligations. When it is no longer needed, we delete or de-identify it.
Children's privacy
This site and our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the "last updated" date above. Material changes will be posted on this page.
Contact us
To ask a question about this policy or to exercise your privacy rights:
Bay Area Orthobiologics
Soquel, CA · Carmel, CA
Email: Drfischer@bayareaorthobiologics.com
Phone: 831 920 3838
This Privacy Policy is provided as a starting template and general information only. It is not legal advice. Privacy and healthcare laws are complex and change over time. Before publishing, have this document reviewed by a qualified California privacy/healthcare attorney to confirm it fits your specific data practices, systems, and obligations (including any HIPAA considerations once an individual becomes a patient).